Authenticity and Purchase
Shipping and Delivery
Sales and Transactions
Item Availability and Sourcing
Additional Services
Privacy and Affiliation
Can I Be Sure My Item Is Authentic?
Buying from Iconique Jewelry guarantees the purchase of an authentic piece. Every item found on our site is guaranteed authentic. Each item is double or triple authenticated. We access our product from vetted sources and usually know the original origin of purchase, which substantially reduces the risk of fraudulent merchandise.
When Will My Item Ship?
Iconique Jewelry normally ships within 2 business days of receipt of payment. In the United States, shipping is via FedEx express or overnight. Full insurance and signature are complimentary in the United States.*Please note we mark our shipments "Direct Signature Required" and most packages will be held at your nearest Fedex store until picked up by receiver.
Will You Hand Carry Items?
Iconique Jewelry offers hand delivery services for an extra charge. If you wish to have your item hand carried, please contact us.
Will I Be Charged Sales Tax?
We charge sales tax as applicable. Please contact us prior to purchase if you have any questions.
Does Iconique Jewelry Buy Back Items?
We invite our clients to sell back items they have purchased from us. Since we work in a fluid marketplace, we need to assess the condition of the item and determine the price based on condition and current market value.
Do You Purchase Items Outright?
Yes, we purchase items outright. Please email us info@iconiquejewerly.com
Do You Accept Items On Consignment?
Yes, we accept items on consignment. Please email us info@iconiquejewerly.com
Do You Offer Personal Shopping Services?
We provide a personal shopping experience for all our clients. Clients and shoppers are welcome to message us directly to ask questions about any of our products, to check on shipment status or to complete a purchase.
You Do Not Have The Item I Am Looking For. Can You Find It?
If you are in the market for a specific item, we can try to source it for you. We have an extensive network of suppliers, so if the item is available, we will find it. Please include the name of the item and a short description. We will notify you if and when the item arrives.
Do You Offer Gifting Services?
Whether you are searching for the perfect gift for a wife, girlfriend, mother, sister, or friend, we can advise on the selection process. We know timing is everything, and Iconique ensures that the gift arrives according to your specifications. Complementary gift wrapping available upon request.
Is My Information Secure?
We value our clients’ privacy and client information is kept secured. All payment information is kept confidential. Credit card transactions are processed through secure servers and our payment processor does not give us access to credit card information. We do not keep credit card information.
Are You Legally Affiliated With The Brands You Carry?
Iconique Jewelry is an independent dealer. The Company sells only authentic branded merchandise, but it is not affiliated with or an official licensed boutique of the brands it sells.